Quality Management

GLOBALFOUNDRIES has implemented quality systems to ensure that products meet or exceed customers' specifications on quality and reliability. All of our in-house laboratories are equipped with advanced analytical tools, providing the necessary equipment and resources for the engineering and R&D team to continuously enhance product quality and reliability. GLOBALFOUNDRIES' quality assurance team comprises engineers, technicians and other employees who monitor and control our manufacturing processes.


Quality Policy

Our Customers’ Partner of Choice
Our customers choose us because we are recognized as the best in class.

The Zero Excursion and Zero Defect Mission

  • Customer First, Quality Always
    We are committed to exceed our customers' quality expectations through complete understanding of their requirements.

  • First Time Right
    We facilitate flawless execution through a skilled workforce, process methodology deployment and global best practice sharing.

  • Continual Improvement
    We drive for zero defects through the process maturity continuum of Correcting, Controlling, Improving, Preventing, Anticipating.

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Awards & Certifications

GLOBALFOUNDRIES's production facilities in Singapore, Dresden, Germany and Malta, Burlington and East Fishkill in the USA have been certified to the International Organization for Standardization (ISO), ISO 9001 and ISO 14001 and OHSAS 18001 standards. ISO 9001 standards set the requirements necessary to ensure the production of quality products and services, including standards relating to management systems, management responsibility, resource management, product realization, measurement, analysis and improvement. GLOBALFOUNDRIES has also received the ISO/TS 16949 certification for all Singapore Fabs and have met the yearly surveillance and 3-yearly re-certification audit requirements. ISO/TS 16949 is one of the most comprehensive quality standards in the industry. It defines the quality system requirements for use in the automotive supply chain - one of the industries that GLOBALFOUNDRIES serves. The ISO/TS 16949 certification also requires companies to emphasize meeting customer requirements, defect prevention, reduction of variation and waste in the supply chain and to continually improve the effectiveness and efficiency of business processes. The ISO 9001 and ISO/TS 16949 certifications involve stringent periodic third party reviews and verifications of our production processes and quality management systems. They serve as recognition to GLOBALFOUNDRIES's commitment to achieving manufacturing excellence and quality standards. Recognized for quality processes and exceptional customer service, GLOBALFOUNDRIES was honored with Semiconductor International Magazine's Top Fab Award in 1997, 2004 and 2006 and "Fab of the Year" 2001 (Dresden Fab).

All GLOBALFOUNDRIES's manufacturing facilities have achieved external certification to OHSAS 18001 (Occupational Health & Safety Management System) and ISO 14001 (Environmental Management System) standards. ISO 14001 and OHSAS 18001 are global standards that drive robust Environmental, Health and Safety management systems: Our OHSAS 18001 certified occupational health and safety management systems enable us to identify and control occupational health and safety risks in order to continually improve occupational health and safety. Our ISO 14001 certified environmental management systems enable us to understand our environmental aspects in order to control our environmental impact and to continually improve. Fab 9 and Fab 10 (Burlington and East Fishkill in the USA) have also addressed the product related requirements of the ISO 14001 Standard as an additional certification scope and achieved extra certification for their product stewardship program. Fab 1 (Dresden, Germany) has put an additional focus on energy management and has established an ISO 50001 certified energy management system.

Our fabs 2, 3, 5, 3E in Singapore as well as Fab 9 and 10 (Burlington and East Fishkill in the USA) are certified to the Sony Green Partner Program. Our other fabs, which do not hold a Sony Green Partner Program certificate have equivalent systems in place to ensure product compliance.

The ISO 9001, ISO/TS 16949, ISO 14001, OHSAS 18000, ISO 50001, Fab 10 AS9100, ESD certification documents and Sony Green Partner certifications can be viewed here.

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Customer Focus

Customer Surveys
In the quest for continuous improvement to serve customers better, GLOBALFOUNDRIES conducts Customer Surveys on a periodic basis to solicit ratings and feedback on both quality and service from key customers. We also ask to be ranked among against other suppliers. The feedback is reviewed and analyzed, and improvement actions identified, tracked and implemented.

GLOBALFOUNDRIES Customer Portal (Foundry View)
COLAS, is a one-stop, web-based information system that provides customers 24-hour online access to GLOBALFOUNDRIES's extensive library of data and information, further enhances our service quality. This information system delivers business information through a fast, reliable and secure online portal that enables authorized users to obtain Design, Engineering and Logistics information that the user can personalize based on their requirements. Examples of information posted are:

  • Logistics
    • Status of customer orders from wafer start to shipment, etc.
  • Design documents
    • SPICE models
    • Design Rules
    • ET Specs
    • Interconnect Models
    • Electronic Design Automation (EDA) documentation, etc.
  • Engineering
    • Wafer Probe reports
    • Monthly Cpk reports
  • Process Reliability
    • Monitoring reports
    • Outgoing Wafer Inspection reports, etc.


Overview of GLOBALFOUNDRIES' Quality Systems

overview_quality_systems

Reliability Services

GLOBALFOUNDRIES has a comprehensive reliability program for:

  • Process Reliability Qualification
    • Define reliability test requirements for each new technology.
    • Continuous Reliability Assessment through all phases of Technology Development
    • Verify new process technologies to meet GLOBALFOUNDRIES and our customers quality and reliability goals
    • Address any reliability weaknesses and take effective corrective actions before production release
    • Establish initial reliability baseline for continuous improvement after production release.
  • During mass production, GLOBALFOUNDRIES continues to do Process Reliability Monitoring to:
    • Provide reliability measurement data to customers.
    • Ensure that in line control systems are effective.
    • Detect major Reliability failure excursion.
    • Provide a Reliability baseline from which to evaluate process change and new technology.
    • Matching between Fabs
  • Data is collected on a continuous basis to ensure its specifications and performances have not been affected by process variation or changes. The reliability data are used to drive continuous improvement programs to ensure long-term reliability.

Failure Analysis

GLOBALFOUNDRIES has world-class failure analysis facilities to support the following:

  • Customer Return
    Thorough analysis is performed on all returns to determine the root cause of the failure. In the event that the root cause originates from the wafer fabrication process, feedback is made to the Fab so as to generate the appropriate corrective and preventive measures.
  • Yield Improvement
    Providing physical analysis for continuous yield improvement. Analysis of line rejects allows us to closely monitor our manufacturing process, and adopt the necessary corrective actions to rectify anomalies.
  • Process Monitoring and Qualification
    Analysis of process monitoring and qualification failures is performed so as to provide data for continuous improvement in the reliability of our products.
  • Process development
    Structural analysis and material characterization are performed to support new technology or process development.

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ISO Management System Certificates

All of GLOBALFOUNDRIES production facilities have been certified by the International Organization for Standardization, or ISO, to meet ISO 9001 standards. ISO 9001 standards set the requirements necessary to ensure the production of quality products and services, including standards relating to management systems, management responsibility, resource management, product realization, measurement, analysis and improvement.

ISO 9001 and ISO/TS 16949 Certifications
Fabs 1 ISO 9001
Fabs 1 ISO 9001 Download PDF
Fabs 2, 3/5, 3E, 6, 7 - ISO 9001
Fabs 2, 3/5, 3E, 6, 7 - ISO 9001 Download PDF
Fabs 2, 3/5, 3E, 6, 7 - ISO/TS 16949
Fabs 2, 3/5, 3E, 6, 7 - ISO/TS 16949 Download PDF
FAB 8 - ISO 9001
FAB 8 - ISO 9001 Download PDF
Fab 9 - ISO TS16949
Fab 9 - ISO/TS16949 Download PDF
Fab 9 Mask Shop ISO 9001
Fab 9 Mask Shop ISO 9001 Download PDF
 
ISO 50001
Fab 1 ISO 50001
Fab 1 ISO 50001 Download PDF
 
FAB 1 ISO 14001 and OSHAS 18001 Certification
FAB 1 ISO 14001 and OHSAS 18001 Download PDF
 
ISO 14001 Certifications
Fab 2367 ISO14001 29April2018
Fabs 2, 3, 6, 7 - ISO 14001 Download PDF
Fab 8
Fab 8 - ISO 14001 Download PDF
Fab3E ISO14001 29April2018
Fab 3E - ISO 14001 Download PDF
SMP ISO14001 29April2018
SMP (Fab 5) - ISO 14001 Download PDF
Fab 9 (Burlington) ISO 14001
Fab 9 (Burlington) ISO 14001 Download PDF
Fab 10 (East Fishkill) ISO 14001
Fab 10 (East Fishkill) ISO 14001 Download PDF
Fabs 9 & 10 Product Stewardship ISO 14001
Fabs 9 & 10 Product Stewardship ISO 14001 Download PDF
 
ISO AS9100c Certifications
Fab 10 (East Fishkill) ISO AS9100c
Fab 10 (East Fishkill) ISO AS9100c Download PDF
 
OSHAS 18001 Certifications
Fab_2367_OHSAS18001_29April2018_thumb
OHSAS18001 Fabs 2, 3, 6, 7 Download PDF
OHSAS 18001 Fab 8
OHSAS 18001 Fab 8 Download PDF
SMP_OHSAS18001_29April2018_thumb
OHSAS18001 SMP Download PDF
Fab3E_OHSAS18001_29April2018_thumb
OHSAS18001 Fab 3E Download PDF
Fab 9 (Burlington) OHSAS 18001
Fab 9 (Burlington) OHSAS 18001 Download PDF
Fab 10 (East Fishkill) OHSAS 18001
Fab 10 (East Fishkill) OHSAS 18001 Download PDF
 
Sony Green Partner Certifications
Fab 2
Fab 2 Download PDF
Fab 3
Fab 3 Download PDF
Fab 5
Fab 3E Download PDF
Fab 5
Fab 5 Download PDF
Fab 6
Fab 6 Download PDF
Fab 7
Fab 7 Download PDF
 
ESD Certificates
Fab 9 Post Fab ANSI ESD s20.20
Fab 9 Post Fab ANSI ESD s20.20 Download PDF
Fab 9 Post Fab IEC 61340-5
Fab 9 Post Fab IEC 61340-5 Download PDF